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Volume Lock

The Comcast Custom 3-Device universal remote control is set at the factory to control the TV volume in all modes. However, you may change the Volume Lock setting to Individual Volume Unlock to unlock a specific device's volume controls for independent operation in its own mode (e.g., Audio Receiver volume controls in the AUX mode). Or, if desired, you can perform Global Volume Unlock so that the volume controls of all devices can be independently operated in their own modes.

Unlocking Volume Control For A Single Device (Individual Volume Unlock):

  1. Press a desired mode key where you want volume to be unlocked (e.g., AUX) and controlled within its own mode.
  2. Press and hold Setup until the selected mode key blinks twice, then release Setup.
  3. Enter 9-9-3 and then press VOL once. The mode key will blink four times confirming unlock.
  4. If desired, repeat steps 1 to 3 (of this section) for each device that you want volume to be unlocked.
  5. Now, after you select a device that has volume unlocked (e.g., AUX), pressing VOL+, VOL-, or Mute, will control the devices volume only in its own mode.

Unlocking All Volume Controls (Global Volume Unlock):

  1. Press and hold Setup until the selected mode key blinks twice, then release Setup.
  2. Enter 9-9-3 (Red light will flash twice)
  3. Press release either TV or AUX (Red light for selected device will flash twice).

Locking Volume Control To TV or AUX Mode:

  1. Press and hold SETUP until the Red light flashes twice, then release SETUP.
  2. Enter 9-9-3 (Red light will flash twice).
  3. Press and release either TV or AUX (Red light for selected device will flash twice).