This Cookie Policy was last updated on March 23, 2021 and applies to citizens of the European Economic Area.
1. Introduction
Our website, https://www.urcsupport.com (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
6. Placed cookies
Usage
We use WPML for locale management.
Sharing data
This data is not shared with third parties.
Functional
wp-wpml_current_language
1 day
Store language settings
wpml_browser_redirect_test
session
Read if cookies can be placed
Marketing
_icl_visitor_lang_js
1 month
Provide ad delivery or retargeting
Usage
We use Automattic for website development.
Statistics
tk_ai
session
Store a unique user ID
Usage
We use Google Fonts for display of webfonts.
Marketing
Google Fonts API
expires immediately
Read user IP address
Usage
We use YouTube for video display.
Marketing
GPS
session
Store location data
VISITOR_INFO1_LIVE
6 months
Provide ad delivery or retargeting
YSC
session
Store and track interaction
PREF
8 months
Store user preferences
Usage
We use WP Engine for website hosting.
Funcional
rtk_gdpr_c
session
Mantener los usuarios logeados
rtkuuid
session
Mantener los usuarios logeados
rtk_gdpr_a
session
Mantener los usuarios logeados
rtk_p
session
Mantener los usuarios logeados
rtk_sid
session
Mantener los usuarios logeados
rtk_rps
session
Mantener los usuarios logeados
rtk_sat
session
Mantener los usuarios logeados
Statistics
__utmzz
8 months
Count and track pageviews
Marketing/Tracking
__utmzzses
session
Provide ad delivery or retargeting
Functional
wpe_is_consent_required
session
Provide ad delivery or retargeting
Marketing
wpe_test_group
1 month
Provide ad delivery or retargeting
Usage
We use Complianz for cookie consent management.
Functional
cmplz_user_data
365 days
Read to determine which cookie banner to show
complianz_consent_status
365 days
Store cookie consent preferences
complianz_policy_id
365 days
Store accepted cookie policy ID
cmplz_choice
365 days
Store if a message has been dismissed
cmplz_id
365 days
Store cookie consent preferences
Usage
We use Jetpack for advertising.
Statistics
tk_qs
30 minutes
Store a unique user ID
tk_tc
session
Store the user’s usage history
Usage
We use CloudFlare for content distribution network (CDN) services.
Functional
__cfduid
30 days
Identify trusted web traffic
Usage
We use Google Analytics for website statistics.
Statistics (anonymous)
_ga
2 years
Count and track pageviews
_gid
1 day
Count and track pageviews
_gaexp
2 years
Count and track pageviews
Statistics
_ga_*
1 year
Store and count pageviews
Usage
We use Zopim for chat support.
Functional
__zlcmid
persistent
Store a unique user ID
Usage
We use Hotjar for heat maps and screen recordings.
Functional
_hjTLDTest
session
Provide ad delivery or retargeting
Statistics
_hjid
1 year
Store a unique user ID
Usage
We use Atlassian Jira Servicedesk for customer support management.
Sharing data
This data is not shared with third parties.
Statistics
ajs_anonymous_id
1 year
Store last visit
Marketing
ajs_group_id
1 month
Provide ad delivery or retargeting
ajs_user_id
1 month
Provide ad delivery or retargeting
Usage
We use Bing Ads for advertising.
Marketing
_uetsid
1 day
Store and track visits across websites
_uetvid
13 months
Store and track visits across websites
Usage
We use HubSpot for marketing automation (automated email marketing).
Marketing
__hstc
13 months
Store time of visit
Marketing/Tracking
hubspotutk
13 months
Store and track a visitor’s identity
Preferences
messagesUtk
13 months
Store browser details
__hsmem
1 week
Store logged in users
hs-messages-is-open
30 minutes
Store if a message has been shown
Functional
__hssc
30 minutes
Store anonymized statistics
*_key
2 weeks
Store logged in users
hs_ab_test
session
Store ID’s of experiments and sessions for A/B testing
__hs_do_not_track
6 months
Store ‘do not track’ signals
__hs_cookie_cat_pref
6 months
Store cookie consent preferences
Funcional
hs-messages-hide-welcome-message
1 day
Almacenar las señales de 'no rastrear'
Preferencias
__hs_opt_out
13 months
Guardar si un mensaje ha sido mostrado
Usage
We use Intercom Messenger for chat support.
Functional
intercom-id-*
9 months
Provide ad delivery or retargeting
intercom-session-*
1 week
Provide ad delivery or retargeting
Usage
We use Google Ads Optimization for showing advertisements.
Marketing/Tracking
google_experiment_mod*
3 months
Store and track visits across websites
Marketing
1p_jar
1 month
Provide ad delivery or retargeting
Usage
We use Google various services for website development.
Marketing/Tracking
__gpi
3 months
Store and track visits across websites
Functional
google_auto_fc_cmp_setting
persistent
Store cookie consent preferences
Usage
We use WordPress for website development.
Sharing data
This data is not shared with third parties.
Functional
wpEmojiSettingsSupports
session
Store browser details
Sharing data
Sharing of data is pending investigation
Marketing
_fbp
1 month
Provide ad delivery or retargeting
portal_user
1 month
Provide ad delivery or retargeting
Statistics (anonymous)
__qca
2 years
Count and track pageviews
__eoi
2 years
Store user preferences
FCNEC
2 years
Store user preferences
__gsas
2 years
Keep users logged in
Functional
google_adsense_settings
6 months
Store ‘do not track’ signals
ln_or
6 months
Store ‘do not track’ signals
__gads
6 months
Store ‘do not track’ signals
li_adsId
6 months
Store user preferences
goog:cached:topics
6 months
Store user preferences
FCCDCF
1 mes
Habilitar la publicación de anuncios o retargeting
URC_MSO
1 mes
Habilitar la publicación de anuncios o retargeting
Funcional
__lsv__
persistent
Keep users logged in
__gpi_opt_out
365 days
Store cookie consent preferences
7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “OK, I Agree”, you consent to us using all cookies and plug-ins as described in the pop-up and this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
You have loaded the Cookie Policy without javascript support.On AMP, you can use the manage consent button on the bottom of the page.
8. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).
9. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Universal Electronics Inc
Universal Electronics Inc.
Attn: Legal Department / Privacy Practices
15147 N Scottsdale Rd H300,
Scottsdale, AZ 85254
United States
Website: https://www.urcsupport.com
Email: privacy@uei.com
This Cookie Policy was synchronized with cookiedatabase.org on December 4, 2024