What do we collect about you?
We may collect the following information when you visit our website or when you fill in your records and information on our website:
- IP Address
- Geo Location from IP
- Predicted ISP / TV Provider from IP (if available)
- Location on website
- TV Provider
- Product selected by user
- Device Type selected by user
- Device Brand selected by user
- You first name and last name only when you fill this in a defined field.
Please note that we sometimes collect such information automatically, and not only when we explicitly ask for it. In that case we use ‘cookies’.
What we do with the information we gather?
We obtain your information in accordance with the relevant privacy legislation. This means, amongst others, that we only collect and store (and use) data that we need to achieve our purposes. Such purposes are listed below.
- To fulfill or meet the reason for which the information is provided.
- To provide you with information, products or services that you request from us.
- To improve our website and present its contents to you.
- For internal testing, research, analysis and product development.
- As described to you when collecting your personal information or as otherwise set forth in the GDPR.
Receiving Third Parties
We process your information internally whenever possible if we have a reason to do so. From time to time, we may use third parties externally that take over some parts of our services. For example, third parties that manage this website, and analyze or research your behavior on this website such as Google Analytics. Such third parties may have access to your Personal Data (limited to the data categories listed in this privacy statement) but only if they have a reason to do so and always when we have agreed upon proper privacy measures.
On our website you may find social media buttons or links to other websites of interest. When you use this button or click on this link, the privacy statement of that particular party applies. We do not have any responsibility regarding the use of social media buttons or links to other websites. You should exercise caution and look at the privacy statement applicable to the website in question.
We will not sell your personal data to third parties, and other than the above we will not transfer or lease your personal data to third parties unless we have your permission or are required by law to do so.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and transfer to third parties. We are monitoring our systems continuously.
We do not store your personal data longer than we believe is necessary for the purposes as set out above. We believe that we may store your data 2 years after your last activities. After two years we will delete or anonymize your personal information. Your information may be used for statistical purposes for a longer period but such information will be anonymized as well.
Your privacy Rights
You have the right, at all times to request for
- Access and rectification or erasure of your personal data;
- Restriction of processing or to object to processing in general;
- Data portability; and/or
- A withdrawal of your consent, which we at all times will obey;
We have the obligation to fulfill your request within 4 weeks of receival. If we are not able to meet such period of time we will inform you accordingly. Please understand that we will do the best we can to meet your requests however, this is sometimes not possible.
We hope we have informed you sufficiently, and as mentioned above, your questions or requests may be sent to: [email protected], or [email protected]. We will do everything we can to resolve such questions, requests and remarks.