Privacy Policy

Universal Electronics Inc, with its subsidiaries (collectively “UEI”), is a global company, with business operations and customers in many countries around the globe. UEI’s intent is to comply with the privacy laws and regulations in all of the jurisdictions in which we conduct business, and our privacy practices are designed to provide protection for your personal information around the world. We may share your information within UEI and its subsidiaries for business and operational purposes, including transferring that information to countries in which we do business. Any UEI subsidiaries receiving your information will be governed by this Privacy Statement and are also bound by appropriate confidentiality and data transfer agreements, as well as the applicable laws of the jurisdiction.  Your information may be stored and processed in the United States or any other country where UEI or its subsidiaries are located. Your personal information is never shared outside UEI or its subsidiaries without your permission, except under conditions explained herein.

Personal Information

Personal information is information that identifies an individual personally, including but not limited to name, address, phone number, e-mail address, personal characteristics, and financial information. You can visit many UEI websites without disclosing any personal information; however, in some instances, you will be required to provide personal information in order to complete a transaction or take advantage of the online resources made available by UEI. UEI will only collect the personal information reasonably necessary to accomplish the purpose for which it is collected, and will retain it only as long as is reasonably necessary in compliance with applicable laws and regulations. Personal information collected online by UEI may be combined with information you provide through other sources such as product registration, customer service call centers, or other methods.

Tracking Technology

Like most websites, UEI’s websites may collect and log information automatically through the use of electronic tools that may be transparent to you. Information collected may include items such as your IP address, the type and version of your browser, the length of time that you visit our site, search queries, your click-stream data, the location that referred you to our website and the average number of pages viewed. In addition, in order to improve our sites and your experiences with them, we may use “cookies” or other electronic means to track your visits. Cookies are simply small text files that our website can place on your computer’s hard drive in order, for example, to collect information about your activities on the site or to make it possible for you to use an online “shopping cart” to keep track of items you wish to purchase. Our site’s server, generally speaking, is the only computer that can read it. Cookies cannot read data from your hard disk or read cookie files created by other websites and they cannot infect your computer with viruses. If you want to know when this happens, or to prevent it from happening, you can set your browser to warn you when a website attempts to place a “cookie” on your computer. Please click on the “Help” menu of your browser for information on setting your cookie preferences. 

Children and Privacy

UEl is committed to protecting the online privacy of children. UEI does not knowingly collect or solicit personal information from or about children under the age of 13, and UEI does not target its websites to children under 13.  Additionally, UEI does not knowingly collect or solicit personal information from or about children above the age of 13, without their parent’s or guardian’s consent. If UEI ever includes children above 13 as part of our intended website audience, those specific website pages will be clearly identified and provide an express privacy notice for children above 13, as well as processes to obtain parental approval and allow parental access to request removal of their children’s personal information.

How We Use Your Information

From time to time, UEI may collect personal information to enable us to provide products, services and information to our customers, potential customers, and business partners.  We intend to let you know how we will use the information you provide before we collect it from you; and we intend to limit our use of that information to those purposes for which you give us permission. We do not sell, trade or lease your information to others. UEI will not share your information with third parties except in responding to your requests for products, services or other UEI information. When we collect the information, we will obtain your consent regarding how you want or do not want us to use it. We may share your information with other persons or companies to help us manage our business. When we do so, we require them to use that information only for the purposes for which we provided it. We might use your information to develop aggregate statistics about our sales, customers, users, and site visitors, but these statistics will not include any personally identifiable information.

Protecting Your Information

UEI uses procedural, manual and electronic security controls to maintain the confidentiality and integrity of personal information in our possession, and guard against its unauthorized access or use. We are responsible for providing an adequate level of protection for that information, and for limiting or granting access as required by applicable law. UEI employees may have access to your personal information as part of their job. Such employees are expected to keep that information in confidence and share it only with those UEI employees who have a business reason to know. Unauthorized disclosures or uses are strictly prohibited, and employees who violate our policies may be subject to disciplinary action.

Communications from Us

If you provide us with your e-mail address, we may occasionally send you, in accordance with relevant regulations, e-mail with information or special offers about UEI products and services that may be of interest to you. We will give you opportunity to let us know if you want to receive such e-mail when you provide us your personal data or register for an online UEI promotion. This applies to promotional e-mail only, as UEI may find it necessary to e-mail you relating to your customer account or order. All promotional e-mail that you receive from UEI will tell you how to decline receiving future promotional email.

Access to and Accuracy of Your Information

UEI strives to keep your personal information accurate. Where practical, we will provide you online access to your information and the ability to correct it. Otherwise, you can request access to your personal information by contacting UEI, as described below. To protect your privacy and security, we will also take reasonable precautions to verify your identity before granting access to your information. Certain areas of UEI’s websites may limit access to users with a user ID and password.

Links to Non- UEI Websites

UEI websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the UEI website. UEI does not control those sites or their privacy practices, nor do we make any representations about third-party sites. Any information you provide to or through those sites is covered by the privacy policies of that site, not by this privacy statement. Please review the privacy policies of such sites before sharing your personal information.

Disclosures Required by Law

Please be aware that in certain circumstances, UEI may be required by law to disclose your personal information. We will make every reasonable effort to limit the disclosure to only that information which is necessary to comply with such law.

Contacting Us

If you wish to contact us about our privacy policies or to correct or delete information we may have about you, please send an e-mail to [email protected], or send a written correspondence to:


Universal Electronics Inc.

Attn: Legal Department / Privacy Practices

15147 N Scottsdale Rd H300, 

Scottsdale, AZ 85254

Please include your name, postal address, and e-mail address.

Changes to this Privacy Statement

UEI may change this Privacy Statement from time to time. If and when we do, we will post those changes to our Websites and update the revision date of this document, so you will always be aware of our privacy policies.

California Residents 

If you are a California resident, California Consumer Privacy Act (“CCPA”) may provide you with additional rights. To learn more about your rights, please visit the California Privacy Notice Supplement.

EU Residents

If you are a resident of the European Union (“EU”), United Kingdom, Lichtenstein, Norway, or Iceland, EU General Data Protection Regulation (“GDPR”) may provide you with additional rights. To learn more about your rights, please visit the EU Privacy Notice Supplement. 

( Revised September, 2020 )